1. What types of outdoor storage products do you offer?
We provide a variety of outdoor storage solutions, including:
- Resin Sheds: Durable and weather-resistant, ideal for all types of outdoor storage.
- Metal Sheds: Sturdy and secure, suitable for storing tools, equipment, and more.
- Portable Fabric Sheds: Lightweight and versatile for easy setup and storage on the go.
For detailed product information, please visit our Products page or contact us for assistance.
2. Do you offer free shipping?
Yes, we offer free shipping on all orders within the USA, with no minimum purchase requirement.
3. How long does it take to process and ship my order?
Orders are typically processed within 1-2 business days. Delivery generally takes 5-7 business days depending on your location.
4. Can I track my order?
Yes! Once your order ships, you will receive a confirmation email with a tracking number to monitor your delivery status.
5. What is your return policy?
You may return items within 30 days of receipt for a full refund, provided the item is in its original, unused condition and packaging. Please refer to our Refund and Return Policy for detailed instructions.
6. How do I contact customer support?
Our customer support team is available to assist you.
- Email: contact@BuffalOutdoor.com
- Phone: +1 669 202 9632
- Address: 5834 S Western Ave, Chicago, IL 60636, United States
7. Do you ship internationally?
Currently, we only offer shipping within the United States.
8. What payment methods do you accept?
We accept a variety of payment methods, including major credit cards and other secure payment options as indicated on our website.
9. Can I change or cancel my order after it has been placed?
If you need to change or cancel your order, please contact us as soon as possible. Changes or cancellations may not be possible once an order has been processed or shipped.
10. How do I know if a product is in stock?
Product availability is displayed on our website. If an item is out of stock, it will be indicated on the product page.
11. Are your products covered by a warranty?
Yes, our storage solutions come with a manufacturer’s warranty. Warranty details vary by product. Please refer to the product information or contact us for specific warranty information.
12. Do you offer installation services?
We do not offer installation services at this time. We recommend hiring a professional for setup, and installation guidelines are provided with each product.
13. Can I find your products in stores?
Our products are available exclusively online at BuffalOutdoor.com. We do not sell through physical retail stores.
14. How do I provide feedback or leave a review?
We value your feedback! You can leave a review on our website or contact us directly with any comments or suggestions.
15. Have more questions?
If your question isn’t answered here, please don’t hesitate to reach out. We’re here to help!